Kall8 Frequently Asked Questions (FAQ)

What is Kall8? Are there any Setup Fees or minimums? Are there any other charges I should know about? How am I billed? How and when will I see the details of my charges? Can I still use Kall8 if I don't have a credit card or choose not to use one? Do I need to install a new telephone line for a Kall8 number? Do I need to notify my regular local or long distance service to use Kall8? How long does it take to set up a Kall8 number? How do I order VoIP Termination? How do I change where my Kall8 number rings? Is there any difference between 800, 888, 877, and 866 toll-free numbers? Can I have my Kall8 toll-free number ring another toll-free number? I want my Kall8 number to ring my cell phone: Will I get double-billed for that? Can I cancel my Kall8 service at any time? I already have a toll-free number: Can I still use Kall8? I already have a toll-free number: Can I get a Kall8 number to ring to the same line? How do I get my Kall8 number to follow me? Am I charged for wrong number calls? I receive a large volume of wrong number calls: What can be done? Will people be able to call my Kall8 number from payphones? Can I get my Kall8 toll-free number listed with 800 Directory Assistance? I have employees who answer my calls assigned to different tasks or they have specialized skills (skills-based routing). So I want callers routed to the right person or I just want callers to have some control over directing their call (IVR): How do I do this with Kall8? Can I have more than one Kall8 number on my account but only allow my employees to see the Call Detail for the Kall8 number assigned to them?

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